td999 Terms & Conditions

1Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and td999 ("td999", "we", "us", "the Platform") governing your access to and use of the td999 website located at td999.io, including all associated betting, casino, sports wagering, payment, and customer support services offered therein.

By completing the account registration process, making a deposit, placing a bet, or otherwise accessing any feature of the td999 platform, you confirm that:

• You have read and understood these Terms in their entirety;
• You are at least 21 years of age;
• You are accessing td999 voluntarily and of your own free will;
• You are not acting on behalf of any third party unless expressly authorised in writing by td999;
• You understand that gambling involves risk and that you may lose money placed as wagers.

These Terms should be read in conjunction with td999's Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference and form part of the overall agreement between you and td999.

2Eligibility & Age Verification

2.1 Minimum Age. The td999 platform is available exclusively to individuals who are 21 years of age or older. This requirement is strictly enforced. It is a criminal offence in many jurisdictions for persons under the legal gambling age to participate in online gambling activities, and td999 takes this obligation seriously.

2.2 Age Verification Process. td999 reserves the right to request documentary proof of age from any player at any time, including but not limited to a national identity card (NID), passport, or birth certificate. Failure to provide satisfactory documentation within the timeframe specified by td999 support will result in the suspension or permanent closure of the account and forfeiture of any pending withdrawals pending compliance review.

2.3 Geographic Eligibility. td999 operates primarily for players located in Bangladesh. By registering, you represent that your use of the platform does not violate any law applicable in your jurisdiction. td999 does not accept players from jurisdictions where online gambling is expressly prohibited by law. It is your responsibility to determine whether accessing td999 is lawful in your location.

3Account Registration

3.1 Single Account Policy. Each individual player is permitted to hold one (1) registered account on the td999 platform. Creating, maintaining, or using multiple accounts — whether under your own identity or under a different name or identity — constitutes a material breach of these Terms and will result in the closure of all associated accounts and the forfeiture of any balances held therein.

3.2 Accuracy of Information. You are required to provide accurate, complete, and current information during the registration process, including your full legal name, date of birth, residential address in Bangladesh, and a valid contact method. td999 relies on this information for identity verification, payment processing, and responsible gaming purposes. Providing false or misleading registration information is a breach of these Terms.

3.3 Account Security. You are solely responsible for maintaining the confidentiality of your td999 username and password. You must not share your login credentials with any other person. You agree to notify td999 immediately via [email protected] if you become aware of any unauthorised access to or use of your account. td999 will not be liable for losses resulting from your failure to protect your login credentials.

3.4 Account Verification (KYC). td999 operates a Know Your Customer (KYC) process in accordance with anti-money laundering best practices. Players may be required to submit identity verification documents before processing withdrawals or at any other point deemed necessary by td999. Documents typically requested include a government-issued photo ID and proof of payment method ownership.

4Deposits & Withdrawals

4.1 Accepted Currency. All financial transactions on td999 — including deposits, wagers, winnings, and withdrawals — are denominated and processed in Bangladeshi Taka (৳ BDT). td999 does not offer multi-currency accounts or currency conversion services.

4.2 Accepted Payment Methods. td999 currently accepts the following payment methods for deposits and withdrawals:

• bKash (mobile financial service)
• Nagad (mobile financial service)
• Rocket (Dutch-Bangla Bank mobile banking)
• Upay (mobile financial service)
• Supported domestic bank transfers (subject to availability)

4.3 Deposit Processing. Deposits made via bKash, Nagad, Rocket, and Upay are typically credited to your td999 account balance within minutes of the transaction being confirmed by the payment provider. td999 does not charge any deposit fees; however, your payment provider may apply their own transaction charges.

4.4 Withdrawal Processing. Withdrawal requests are processed within 5–15 minutes in the majority of cases, subject to the successful completion of any applicable identity verification requirements and the absence of any active bonus wagering obligations. td999 reserves the right to conduct additional security checks before approving any withdrawal.

4.5 Withdrawal Conditions. Funds deposited into a td999 account must be used for legitimate gaming purposes. td999 will not process withdrawals where it has reasonable grounds to believe that the deposit was made without genuine intent to wager, or where the deposit activity appears designed to exploit payment systems or bonus structures.

4.6 Minimum and Maximum Limits. Minimum deposit and withdrawal amounts, as well as any applicable daily or monthly limits, are set out in the Cashier section of the td999 platform and may be updated from time to time. Players are responsible for checking current limits before initiating transactions.

5Betting & Gaming Rules

5.1 General Betting Rules. All bets placed on the td999 sportsbook and all wagers placed in the td999 casino are subject to the specific rules applicable to the relevant sport, event, game, or market. These rules are available within the relevant section of the platform and should be consulted before placing any wager.

5.2 Cricket Betting. td999 offers betting markets on cricket events including but not limited to the Bangladesh Premier League (BPL), Indian Premier League (IPL), ICC T20 World Cup, and Bangladesh Tigers international fixtures. Specific cricket betting rules — including rules on abandoned matches, super-overs, Duckworth-Lewis-Stern (DLS) adjustments, and voided markets — are set out in the Cricket Betting Rules section of the platform.

5.3 Casino Games. All casino games available on td999, including live dealer games streamed by Evolution Gaming, Ezugi, and Pragmatic Play Live, are governed by the rules displayed within the individual game interface. In the event of a technical fault or disconnection during a casino game round, td999 will resolve the matter in accordance with its fair play protocols and, where applicable, the game provider's own rules.

5.4 Bet Acceptance. td999 reserves the right to refuse any bet or wager at its discretion, including where it has reason to believe the bet is being placed in an abusive, fraudulent, or systematically exploitative manner. Bets placed using automated systems, bots, or software-assisted methods are strictly prohibited and will result in account closure.

5.5 Errors and Manifest Mistakes. In the event that odds, payout ratios, or game configurations are displayed incorrectly due to a technical error or human mistake, td999 reserves the right to void affected bets and return stakes to the relevant accounts. td999 is not obligated to honour bets placed at manifestly incorrect odds.

6Bonuses & Promotions

6.1 General Bonus Conditions. From time to time, td999 offers welcome bonuses, reload bonuses, cashback promotions, free bets, and other incentives to eligible players. All such offers are subject to specific terms and conditions published alongside each promotion. Players are required to read and accept these terms before activating any bonus.

6.2 Wagering Requirements. Bonuses awarded by td999 are subject to wagering requirements, which specify the number of times the bonus amount (or bonus plus deposit amount, depending on the promotion) must be wagered before a withdrawal can be requested. The applicable wagering requirement is stated in the individual bonus terms.

6.3 Minimum Odds and Game Restrictions. Certain bonuses may specify minimum odds thresholds for qualifying bets, or restrict wagering contributions from specific game categories. Bets placed on excluded games or markets below the minimum odds threshold will not count towards wagering requirements.

6.4 One Bonus at a Time. Unless expressly stated otherwise, players may only hold one active bonus at a time. Activating a new bonus before completing the wagering requirements of an existing bonus may result in the forfeiture of the existing bonus.

6.5 Abuse of Promotions. td999 actively monitors for bonus abuse, including but not limited to coordinated wagering designed to guarantee profits regardless of outcome (bonus arbitrage), the use of multiple accounts to claim bonuses multiple times, and any other activity that exploits promotional structures in a manner not intended by td999. Accounts found to be engaged in bonus abuse will have their bonuses voided and may be closed.

7Prohibited Conduct

The following activities are strictly prohibited on the td999 platform. Any player found to be engaged in prohibited conduct may have their account suspended or permanently closed, their balances forfeited, and the matter may be reported to relevant authorities where appropriate.

• Registering or attempting to register more than one account;
• Providing false, misleading, or fraudulent identity or payment information;
• Using the platform if you are under 21 years of age;
• Using automated betting software, bots, scripts, or any form of software-assisted wagering;
• Exploiting technical errors, software glitches, or pricing mistakes for financial gain;
• Engaging in money laundering, fraud, or the use of stolen, unauthorised, or illegally obtained funds;
• Colluding with other players or third parties to gain an unfair advantage;
• Attempting to access or tamper with td999's systems, servers, databases, or source code;
• Harassing, threatening, or engaging in abusive conduct towards td999 staff or other players;
• Reproducing, distributing, or commercially exploiting any content from the td999 platform without written authorisation.

8Intellectual Property

8.1 Ownership. All content on the td999 platform, including but not limited to the website design, layout, graphics, logos, text, data feeds, software, game interfaces, and all other materials, is the intellectual property of td999 or its licensed content providers and is protected by applicable intellectual property laws.

8.2 Restricted Use. Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the td999 platform for personal, non-commercial recreational purposes only. This licence does not permit you to copy, reproduce, modify, distribute, republish, transmit, display, or commercially exploit any content from the platform without the prior written consent of td999.

8.3 Third-Party Game Content. Game content provided by third-party studios including but not limited to Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi is the intellectual property of the respective studios and is subject to their own licensing arrangements with td999. Such content is provided to players under a sublicence for personal use only.

9Limitation of Liability

9.1 No Guarantee of Winnings. td999 does not guarantee any particular outcome in respect of any bet, wager, or casino game. All gambling involves inherent risk and the possibility of financial loss. Players participate voluntarily and accept that td999 bears no responsibility for any losses incurred through normal gameplay.

9.2 Service Availability. td999 makes reasonable efforts to ensure that the platform is available at all times. However, access to td999 may be interrupted due to scheduled maintenance, technical faults, force majeure events (including natural disasters, civil unrest, internet service provider failures, or government actions), or circumstances beyond td999's reasonable control. td999 will not be liable for losses arising from service interruptions.

9.3 Maximum Liability Cap. To the fullest extent permitted by applicable law, td999's total liability to any player arising from or in connection with these Terms, whether in contract, tort, or otherwise, shall not exceed the total amount deposited by that player in the thirty (30) days preceding the event giving rise to the claim.

9.4 Exclusions. Nothing in these Terms shall limit or exclude td999's liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot be excluded under applicable law.

10Privacy & Data

10.1 Data Collection. td999 collects, processes, and stores personal data provided by players in the course of registration, identity verification, and platform use. The types of data collected, the purposes for which it is used, and the rights available to players are described in detail in the td999 Privacy Policy, which is incorporated into these Terms by reference.

10.2 Data Security. td999 applies SSL encryption and other industry-standard security measures to protect player data in transit and at rest. While td999 takes reasonable steps to protect your information, no online platform can guarantee absolute data security, and players should also take personal precautions to protect their account credentials.

10.3 Consent to Marketing. By registering on td999, you may opt in to receive promotional communications regarding bonuses, new games, and special offers. You may withdraw this consent at any time by contacting [email protected]. Withdrawal of marketing consent does not affect the processing of data required for account management and compliance purposes.

11Responsible Gaming

11.1 Commitment. td999 is committed to promoting safe, responsible, and controlled gambling behaviour among all players. Gambling on td999 is intended to be an enjoyable recreational activity. It should never be used as a means to generate income or to recover financial losses.

11.2 Player Controls. td999 provides the following responsible gaming tools to all registered players, available upon request by contacting [email protected]:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts;
• Session Time Limits: Define maximum continuous play periods before automatic logout;
• Loss Limits: Cap the total amount you are willing to lose within a defined period;
• Time-Out: Temporarily suspend your account for a period of 24 hours, 7 days, or 30 days;
• Self-Exclusion: Permanently or indefinitely close your account if you feel you need a complete break from gambling.

11.3 Seeking Help. If you feel that gambling is negatively affecting your financial situation, relationships, mental health, or daily life, please visit the td999 Responsible Gaming page for resources and guidance. You may also contact support directly at [email protected] to activate any of the tools listed above.

12Amendments & Termination

12.1 Right to Amend. td999 reserves the right to amend, update, or replace these Terms and Conditions at any time at its sole discretion. Amendments will take effect upon publication on the td999 website. It is your responsibility to review the current version of these Terms periodically. Continued use of the td999 platform after any amendment constitutes acceptance of the revised Terms.

12.2 Notification of Material Changes. Where td999 considers an amendment to be material — for example, a change that significantly affects player rights or the operation of bonuses — td999 will endeavour to notify affected players via email or an in-platform notification. The absence of such notification does not invalidate any amendment.

12.3 Account Closure by Player. You may close your td999 account at any time by contacting [email protected]. Prior to closure, any pending wagers will be settled and any remaining balance (subject to identity verification and the absence of active wagering requirements) will be returned to you via your registered payment method.

12.4 Account Suspension and Termination by td999. td999 reserves the right to suspend, restrict, or permanently close any player account without prior notice where it has reasonable grounds to believe that the account holder has breached these Terms, engaged in fraudulent or unlawful activity, or poses a risk to the integrity or financial stability of the platform.

13Governing Law

13.1 Applicable Law. These Terms and Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the general principles of international commercial law, as td999 operates as an international online gaming platform accessible to players in Bangladesh.

13.2 Dispute Resolution. In the event of any dispute between you and td999, you agree to first attempt to resolve the matter informally by contacting td999 customer support at [email protected]. td999 will endeavour to respond to and resolve all complaints within five (5) business days. If the dispute cannot be resolved informally, both parties agree to attempt mediation before pursuing any formal legal proceedings.

13.3 Severability. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect.

14Contact & Support

If you have any questions, concerns, or complaints regarding these Terms and Conditions, or any other aspect of the td999 platform, please contact our support team using the details below. All support is provided in English and operates on Bangladesh Standard Time (BST, UTC+6), 24 hours a day, 7 days a week.

For responsible gaming related requests — including deposit limits, time-outs, and self-exclusion — please contact support with the subject line "Responsible Gaming Request" and your request will be prioritised and actioned within one (1) hour of receipt.